Tagged : Lasso Webinar

22 May

Getting the Most from Your CRM System

by Thais Cuffy

This article was originally published on the Lasso CRM Blog. During a recent Lasso webinar with online marketing expert Mike Lyon, Mike said something that really stuck with me. He was discussing how to create and implement a successful online lead follow-up process when he said, “CRM is the process.” In other words, using your [...]

27 Mar

Using Reports for Good

by Thais Cuffy

In this month’s Lasso webinar with Leadership Sales Coach Jason Forrest, one of the points Jason drove home is that sales managers often fixate on correcting team members’ individual negative actions. On the other hand, coaches hold off on negative feedback until they see a pattern. Coaches acknowledge the positive far more than the negative, which [...]